Terms of service
Terms of Service
OVERVIEW
Welcome to Vernal Solutions Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Vernal Solutions Ltd. We operate this website and online store, including all related information, products and services, to provide customers with a curated wellness shopping experience.
By visiting our site and/or purchasing products from us, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy and Refund Policy.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or region of residence.
You agree not to use our products for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
SECTION 2 - PRODUCTS AND SERVICES
We make every effort to display our products, colors and descriptions as accurately as possible. However, product appearance may vary depending on your screen or device settings.
All product descriptions and pricing are subject to change without notice.
Our products are intended for general wellbeing and lifestyle purposes only and are not intended to diagnose, treat, cure or prevent any disease.
SECTION 3 - ORDERS
We reserve the right to refuse or cancel any order at our discretion.
Once an order has been placed and processed, cancellation requests may not always be possible.
You agree to provide current, complete and accurate purchase and account information for all orders placed through our store.
SECTION 4 - PRICING AND PAYMENTS
All prices displayed on our website are listed in GBP (£).
Prices may change without notice.
Customers are responsible for providing valid payment information and authorizing payments made through our store.
SECTION 5 - SHIPPING
Delivery times are estimates only and may vary depending on shipping providers and external circumstances.
We are not responsible for shipping delays caused by courier services, customs or events outside our control.
SECTION 6 - RETURNS AND REFUNDS
Returns and refunds are subject to our Refund Policy.
For hygiene and safety reasons, opened or used wellness products, herbal teas and candles cannot be returned unless faulty or damaged.
SECTION 7 - INTELLECTUAL PROPERTY
All website content including text, images, branding, logos and product designs are the property of Vernal Solutions Ltd and may not be copied, reproduced or used without written permission.
SECTION 8 - THIRD-PARTY SERVICES
Our website may include links or integrations with third-party services. We are not responsible for the content, policies or practices of third-party websites or tools.
SECTION 9 - LIMITATION OF LIABILITY
Vernal Solutions Ltd shall not be held liable for any indirect, incidental or consequential damages arising from the use of our products or services.
All products and services are provided “as is” without warranties of any kind except where required by law.
SECTION 10 - CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.
SECTION 11 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 12 - CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Vernal Solutions Ltd
Email: info@vernalsolutions.co.uk